Flow Measurement expert Gilbert Tonner has returned from his posting in Southeast Asia to head up NEL’s consultancy team. He started his new position at the start of August.
“My role is to work with our team of consultants from all departments, to ensure that they provide the best possible service,” says Gilbert. “This is a great opportunity as they are a group of really committed individuals with a range of unique talents, experience and expertise. We will be building on NEL’s strong reputation as the consultant of choice for oil and gas metering and measurement.”
Gilbert will be working with his team to increase the recognition and prominence of NEL’s consultancy services, both to internal and external clients. His team will also be working to highlight the capabilities of the lab’s new and improved facilities, such as its Elevated Pressure and Temperature (EPAT) test unit.
Gilbert is developing a strategic plan for the development and growth of NEL’s consultancy arm. This will be rolled out over the next few months. Part of this plan will involve putting in place a personal development programme for consultants alongside a ‘toolkit’ which will bring all the software that the team are currently using into one system.
“We will be identifying the personal development and technical training requirements of each of our team to help them become customer-focused consultants who are at the cutting edge of developments in industry and research,” he explains. “To focus our work we will also be carrying out client perception surveys and audits with our internal and external clients.
Gilbert has had a long and successful career in the engineering industry. This included a Managing Directorship in a specialised Engineering Consultancy Company. The majority of his career has been focused on flow measurement, sampling and analysis in the oil and gas industry.
He has spent the last five years working in Southeast Asia, based in Kuala Lumpur, where he launched and developed NEL’s flow measurement consultancy service in the region.